Help Centre
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16 short videos that show you how eFundrs works, each about a minute long.
Start here
Anyone new: what eFundrs is and how a fundraiser runs.
1 minute 6 secondsWhat is eFundrs?New to eFundrs? Here's the one-minute version: who's involved in a fundraiser and how it all connects.
1 minute 4 secondsHow a fundraiser worksFollow one eFundrs fundraiser from the organizer's request to the group getting paid, and see which steps happen on their own.
Suppliers
Businesses that sell products through fundraisers.
1 minute 6 secondsSet up your accountCreate your eFundrs supplier account, then finish three quick steps: company information, payment information and connecting Stripe.
1 minute 5 secondsSet up your storeMake your eFundrs store look like your business, share your portal link with organizers, and choose the options groups can pick.
1 minute 18 secondsAdd your productsAdd a product to your eFundrs store with photos and a price, set the group's share, create variants from options, and group products into collections.
1 minute 10 secondsManage fundraisersApprove or reject fundraiser requests, change dates or cancel scheduled fundraisers, and end an active one early.
1 minute 5 secondsFill orders and pay the groupWhen a fundraiser closes, here's how to fill its orders as one bulk order and pay the group.
Organizers
Coaches, teachers and volunteers who run a fundraiser with a supplier.
1 minute 28 secondsCreate your fundraiserCreate your organizer account on your supplier's page, then go through the six steps to request your fundraiser.
1 minute 8 secondsShare your fundraiserFind your fundraising link, then share it by text, email, social apps or a QR code.
1 minute 2 secondsManage your sellersAdd your sellers, fix and merge names, and credit orders that have no seller, so every sale counts for the right person.
1 minute 6 secondsCheck how it's goingSee how much your fundraiser has raised, who has bought, which sellers lead, and update the details you can still change.
1 minute 6 secondsClose outWhat happens when your fundraiser ends: your results, printing order forms to hand out orders, delivery info and following your payout.
Sellers
Team members who sell. No account needed.
58 secondsHow selling worksSelling for your team? You don't need an account. Share your group's fundraiser link, and ask buyers to pick your name at checkout so every order counts for you.
1 minuteTake an order in personSelling face to face? Add your buyer's items on your phone, show a QR code, and your buyer scans it and pays on their own phone.
Buyers
People ordering from a fundraiser.
1 minute 6 secondsPlace an orderOrder from a fundraiser on your phone: browse the store, add products to your bag, choose the seller you're supporting and pay securely with Stripe.
1 minute 2 secondsGetting your orderOrdered from an eFundrs fundraiser? Here's what happens after you pay, and how you get your order.
Still need help?
Talk to a real person.
- Help with eFundrs
eFundrs support
Questions about using eFundrs: signing up, signing in, setting up your store or fundraiser, or something not working.
- Orders, products and payouts
Ask the business running the fundraiser
Each fundraiser is run by a local supplier. For an order, a product, delivery or pickup, or a group’s payout, contact them. Their details are on the fundraiser page and in your confirmation email.